iOS devices – On an iPad or iPhone your child will always be asked to enter your Apple password before they can make an in-app purchase unless you’ve changed the settings to only ask for the password every 15 minutes. Protect your details by checking your settings and making sure your password is always needed. You can do this by going to Settings > iTunes & Apps Store > Password Settings. If your child knows your Apple password, then change it. You could also set a different four-digit passcode that is needed before any in-app purchases are made. You can do this by going to Settings > General > Restrictions Once you’ve set up the passcode you can select ‘In-App Purchases’ which will mean no in-app purchases can be made unless someone changes the settings use the pin code you just set up.

Android devices – Unfortunately, you cannot disable in-app purchases on an Android device, but you can make it, so an additional pin code is needed before anything can be bought. To do this go to the Google Play App then Menu > Settings > User Controls > Set or Change PIN option. Once you’ve set a four-digit pin go back to User Controls and select ‘Use PIN for purchases’ or ‘Password – Use password to restrict purchases’.

Playstation Network – If your child has an adult account (previously known as master account) this is a breach of the Terms of Service. This is because a new account cannot be created without agreeing to provide accurate information, including date of birth. If your child is under 18 and has an adult account they could have only created it by providing an incorrect date of birth. If your child has an adult account they will be able to add card details to the account and make purchases by using the card to add wallet funds. They will also be able to access all PlayStation Network services and interact with other PlayStation Network users without restriction. Parents/adults need to have their own adult account registered to an accessible email address, whether you use PlayStation Network or not, to ensure you have full visibility of any purchases and the ability to limit purchases made by your child.

1. Delete any adult accounts in your child’s name.

2. Create an adult account for yourself with your email (this will be the master account).

3. Create a child account for your child.

4. Set the spending limits and playtime limits within “Settings > Parental Controls/Family Management” Xbox Live – Again the parent/adult needs to be the main user and each child needs to have their own profile. To prevent unauthorized purchases and account changes:

  • Create a passkey and require it for:
    • Signing in when you’re not around.
    • Making purchases.
    • Changing your settings. This is also handy to prevent children from changing parental controls on their accounts if you forget to sign out.
  • Make an account for everyone who uses your Xbox. Requiring everyone to use their own profile lets you control who can make purchases and change parental controls. For help creating new Microsoft accounts and adding accounts to your Xbox, see Create a child account and add family members on Xbox One.
  • Add a guest account. Adding a guest account on your console keeps your account and payment info safe when you play with friends that don’t have an account.
  • Use the Xbox Live Gold sharing features to share the benefits of Xbox Live Gold and Xbox Game Pass Ultimate without sharing your sign-in or account info.
  • Control your payment info. Don’t add a credit card to the account of any family member you don’t want making purchases, such as children. You can always buy Xbox gift cards if you want your kids to be able to buy things.
  • Add money to your child’s Microsoft account, and set limits for how much your children spend in the Microsoft Store at
  • Turn on Ask a parent to require adult approval for things your child wants to buy in the Microsoft Store.
  • Sign out when you’re done using your Xbox. To prevent unauthorized use of the credit card linked to your Xbox Live Gold subscription, always sign out after using the console. Managing these accounts can be complicated but it is worth setting devices up properly to avoid problems later. has some great articles and videos that might help anyone struggling to set parental controls.

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